Protecting your family and your home
You need the peace of mind that your home is protected at all times and that your alarm will be installed in a manner that suits the needs of your family. An intruder alarm is a great deterrent and you have the reassurance that we will install the system which complies with the requirements of your insurance company as well as to the current British standard, PD6662, and BS8243, the NPCC (National Police Chiefs Council) current legislation for police response.
We can ensure reliability, suitability and value by installing only approved equipment and a system which can be monitored off site by our NACOSS Gold Alarm Receiving Centre.
The key factors to consider, when installing a home security system, are that the systems are reliable, user friendly and offer value for money, without compromising on quality and that the company you choose will be there when you need them.
Our quality products and excellent service will ensure that you and your family will be well looked after.
Our maintenance and monitoring service ensures reliable security and rapid response to any situation, whether you are home or not.
Choosing the right company
We are NSI (NACOSS) Gold and ISO9001 approved and systems are installed by our trained and security vetted engineers.Get in touch
Takeover of home intruder alarm systems
We can take over most intruder alarm systems, once we have confirmed that these systems are effective and compliant with current regulations. We offer a free, no obligation assessment of your existing system. We are NSI (NACOSS) Gold and ISO9001 approved.
Maintenance of home intruder alarm systems
We offer a full maintenance service of intruder alarms, to National Security Inspectorate (NSI) standards, which meets insurance and police response criteria (if required). Regular maintenance ensures that systems are kept in good and working order and safety is assured.
Monitoring of home intruder alarm systems
Systems can be monitored by GPRS (SIM card), IP (Internet Protocol i.e. via broadband) or both for added security. We will advise you on the choice from several manufacturer options including BT Redcare and CSL to ensure that you have the product to meet insurance and functionality requirements. We regularly advise on changes in technology or legislation that can affect communicators so that compliance and the greatest performance are always assured. All signals are monitored by our 24hr NSI Gold approved alarm receiving centre (ARC) to ensure sites are always protected.
Over and above illegal entry, our systems offer 24 hour/7 days a week monitoring of:
Opening and closing of premises
Electricity and battery failure
Hold-up/Duress Alarms – fixed and portable
Fire Alarms connected to the intruder alarm system
Response to home intruder alarm systems
The alarm receiving centre (ARC) will contact the keyholders on the list provided. These keyholders will need to check the premises and if they suspect a break-in or personal attack, they will be required to contact the Police. We can arrange for a private security company to respond to alarms; this will incur an additional cost, should it be required..
We are police, or NPCC (National Police Chiefs Council) compliant, so should you require Police response this can also be arranged. It is a police requirement that the intruder alarm conforms to BS8243 standard, to avoid the incidence of false alarms. We will advise you what is required to meet this standard. If the ARC receives a ‘confirmed’ alarm (this will be explained to you) then the Police will be dispatched to the alarm before contacting keyholders.
The services Astron provide have been nothing less than first-class; they turn urgent requests for advice into tailored solutions including the review of options and alternatives with cost and qualitative appraisals.
The agreed solutions have been implemented on a fast-track basis including the provision of training on the use of the software and ongoing customer care.
Paul Lowndes – Project Director
Gravity - Former BAE Systems Site
We committed ourselves to Astron to install both fire and intruder systems as they seemed very professional. On appointing Astron they quickly set the wheels in motion to install the systems. Simon was very professional in his approach with timescales, and would always update me on the progress of the fit.
Astron has also provided outstanding after care when we have asked various questions about testing the system etc. I would highly recommend Astron to anyone.
SK Horsewell – Operations Manager
Horizon Geosciences Ltd
It is a pleasure to work with a professional company such as Astron, the team provide exceptional service and management of our fire & security systems ensuring continued
compliance and operation.
Ian MacBeth MIWFM – Facilities Manager Hinkley and Sedgmoor
John West (Contractors) Ltd FM
Astron have provided an excellent and professional service, delivering what they say when they say, on time, on budget and with minimal disruption to our guests.
Tim Jones – CEO
Host - Hinkley and Sedgmoor Accomodation
We would highly recommend Astron. They have been professional and friendly at all times. They get the job done and respond immediately to feedback.
The police have caught 4 different people on the basis of the CCTV.
Anna Swift – Manager
The Bristolian Cafe
Astron have carried out major system installs, small additions to existing set ups, and fault finding. Their annual servicing is very thorough, any faults are discussed, and solutions agreed with the engineer.
They are open and informative at every stage of the install and their engineers are dedicated and very professional. The work was completed in a timely manner and to a very high standard.
Darren Hill – Health, Safety and Projects Director
Arthur David Food with Service
Having recently updated our alarm system with Astron we couldn’t be happier. The customer support during and after installation has been fantastic, nothing is too much trouble and all our queries – no matter how small – are answered quickly.
Ella C – Homeowner
I am writing to say how pleased we are with the recent installation and upgrade of CCTV cameras to our offices.
It was all handled thoroughly and very efficiently by excellent, friendly, polite and professional engineers. They are a credit to your company.
RA – Director
Bristol and London PLC
The new automatic door you fitted to the main entrance of our building is brilliant. In a building of 50+ apartments there is inevitably a variety of handicapped residents and visitors. The remote control makes such a difference and I can now gain easy access.
JP – Resident
A recent installation was completed very satisfactorily, to time and within budget. The advice and professionalism shown by Astron Fire and Security personnel was exemplary.
The team worked in a flexible way to accommodate our office and business needs and we would have no hesitation in recommending their services.
Howard Cox – Facilities Operations Officer
Department for Environment, Food and Rural
We are exceptionally happy with Astron’s performance and the work
that has been carried out
Simon Ridge – Head of Estates
We the Curious